• Pre-Signup FAQ

  • I already have a website, how would I benefit from getting an iFBiz Website?

    Often, business owners register multiple versions of their domain name to protect their brand. For example, here in New Zealand, most people register the .CO.NZ and the .NZ versions of their domain name. In some cases, they may also register the .COM version.

    Then they choose one of these as the main domain for their website and redirect the other secondary domain names to the main one. Beyond preventing someone else from having them, those secondary domain names are not really adding value to your business.

    By having an iFBiz Website connected to one of your secondary domain names, you effectively add another web property to your online portfolio. This could result in your business appearing multiple times on page 1 for various search terms, giving you greater online exposure and more opportunity to get new customers/clients.

  • Do I need a Facebook Page to build a website with iBeFound's fb Website Builder?

    Yes. iBeFound's fb Website Builder connects to your Facebook Business Page and uses the content there for initial site creation and regular updates.

    You can create a Facebook Page yourself. Alternatively, we also provide a paid Facebook Page Creation service for business owners who are interested in having a Facebook business website but who do not currently have a Facebook Business Page.

    NOTE: a Facebook Page is different from a Facebook Profile. FB Profiles are personal accounts on Facebook while FB Pages are business accounts on Facebook created by companies, organisations, associations, or individuals.

  • What happens at the end of the trial period?

    When the trial period ends, you will still be able to access your iFBiz Website but in a limited, view-only mode in the backoffice. You will no longer be able to make any edits to it and the temporary domain will become unpublished so that the website is no longer live to the public.

  • Can I add extra pages and more info to my iFBiz Website?

    You have the ability to add as many extra custom pages as you wish to your Facebook business website. We have a number of custom page layouts to make this easy to do.

  • Can the website SEO settings be modified?

    Yes. You can modify the SEO settings for any page (generated or custom) of the Facebook business website you've created.

  • Can I integrate third-party widgets and tools into the website?

    Yes. You can use HTML embeds to integrate various 3rd-party widgets into custom pages of your iFBiz Website.

  • Why should I use a Custom Domain for my iFBiz Website?

    Using a custom domain instead of the generic web address generated when you create your Facebook business website will help you build your brand.

    NOTE: a paid account is required to be able to use a custom domain with your iFBiz Website. A FREE domain (.com, .co.nz OR .nz) is available with the annual plan.

  • I already own a domain, can I use it with my iFBiz Website?

    Yes, you can. You will need to change the DNS settings for your domain. This is usually done inside your account with your domain registrar.

    Then you will need to Connect Your Domain in the settings of your Facebook business website.

  • Does my iFBiz Website come with a blog?

    A News page is created on your iFBiz Website and contains the posts from your Facebook Page. This is effectively your iFBiz Website's microblog. As you post on your Facebook Business Page, your News page will be automatically updated with your new posts.

    If you need a more robust blog, there are a variety of options including LinkedIn, Medium, Blogger, or WordPress.com. Have a chat with us to determine what would be right for you.

  • Is it possible to create a multilingual iFBiz Website?

    Yes. The Google Translation Tool is already built into iBeFound's fb Website Builder. To make your iFBiz Website available in multiple languages, turn on the Translation Tool and choose which languages you want to have your website translated into.

    This is the simplest way to make your website available in multiple languages but it is NOT the best, most professional option. Get in touch with us and we'll be happy to discuss alternative ways of creating a multilingual website.

  • Can I add an online store to my iFBiz Website?

    Yes indeed. A simple easy-to-use eCommerce platform is already built-in allowing you to set up an online store. You can accept Credit/Debit Card payments via PayPal or Stripe.

  • Can you register my domain name for me?

    Absolutlely. We can register your desired domain name/s with your business details in the domain account we have for managing client domains.

  • Do you provide email hosting?

    Email communication is a vital part of running a sucessful business and is best handled by an email service provider. We can set up email forwarders for you but we highly recommend that you get domain-specific email accounts with Google Suite or Office 365 or Zoho Mail. Contact us to discuss your options.

  • What happens to my iFBiz Website if Facebook is down?

    The content on your iFBiz Website is copied from your Facebook Page and hosted safely on our servers NOT on Facebook. So, if Facebook is down for any reasons, your website will still be live and available to the public.